. "What a racket. This is everything that is wrong with economies of scale. \n\n-You will spend excessive amounts of time on hold.\n-You may never actually speak to a doctor. Good luck even getting to a PA.\n-Everyone you do get a hold of on the phone will pass the buck and transfer you to another department.\n-No one takes any personal responsibility. It is always someone else's job or it's just the way the system works, etc.\n-After \"urgently\" ordering me to rush in for an MRI and collecting their $$, it was damn near impossible to get service from TOCA. \n\nWorking with TOCA has led to nothing but half-baked information and a HUGE hassle.\n\nToo big for their own good. You will feel like a commodity and not a patient."^^ . "2"^^ . . . "1"^^ . "0"^^ . "2014-06-11T00:00:00"^^ . "11"^^ .