. "0"^^ . "0"^^ . . "If you want to buy clothes that fall apart after a few months, you can get them cheaper elsewhere. \n\nI bought an $80 pair of Utility Cargo Pants in April. I had them for four months, during which I took extremely good care of them and followed the washing instructions to the letter. The other day, a hole as large as my hand appeared in the fabric. They did not catch or rub on anything. The tear is not on a seam, but in the middle of a solid piece of fabric. Simply put, the fabric failed to hold up to normal wear and tear. It is clearly either faulty or poor quality. \n\nI contacted White House Black Market's customer service to see what could be done. After four months, I wasn't looking for a refund. A same-product exchange or store credit would have been fine. I received the following:\n\n\"The pants are no longer returnable. Our return policy is 60 days from the purchase date. It is also passed the time frame for the pants to be returned as a defective item.\"\n\nThese pants should have lasted years, not months, especially at the price point. I'm incredibly disappointed. I can't support or patronize a company that doesn't stand behind their products, so I won't be shopping at White House Black Market again."^^ . "1"^^ . "1"^^ . . "2016-09-12T00:00:00"^^ .