. "3"^^ . "2008-01-17T00:00:00"^^ . "0"^^ . . "Don't be intimidated by their massive granite storefront--the people inside are warm and friendly and incredibly helpful no matter what your business is. I brought in my handmade engagement ring to be sized down (after a terrible experience at Forbes Jewelry across the street--see my review for that) and the woman who helped me treated me like I brought in the Koh-i-Noor. Their repair shop will do anything, from fine jewelry to handmade jewelry to watch batteries. I don't have experience with purchasing from them, but after such a great experience with the repair shop I think I may go back for wedding bands."^^ . . "12"^^ . "5"^^ .