. "2"^^ . "0"^^ . . "I'm not a huge believer in judging a business solely off of one experience, but I can say that my two visits to this dry cleaner were very unpleasant. \n\nI have only been to the dry cleaners a handful of times and am not 100% fluid with the drop off and pick up policy. When I walked into this cleaner, I was not greeted or acknowledged what-so-ever. The two women behind the counter continued on with their conversation and did not take a breath to ask me to wait a moment. Once I had one of their attentions we began to go over what I has brought in to be cleaned. I showed her my yelp check in (there was a deal for 25% off with check in) which she accepted and then gave me a ticket. Like I said prior, I am unfamiliar with the regular process of how dry cleaning usually works so I stood there a moment while she continued to look at me until I asked how much it was going to be. Rather than explaining the process and being polite about it, she bluntly said that I can pay when I pick up. After this first encounter, I had a pretty bad taste in my mouth. I left the business feeling like I was treated like a dim wit for not knowing how the process works.\n\nA few days later (which was today) I returned to pick up my items. This time the second woman began to help me and seemed very friendly. After she rang me up I asked two questions, if my blanket I had brought in was included because I didn't see it, and if my 25% off was applied. She was very polite and informed me that it was her first day of training and went back to find my blanket. In the midst of this, the same woman from before (I'm assuming she is the owner or manager) barged over and started ranting to the trainee that the 25% off was already applied and then stood over her to \"help\" her perform the transaction. I just found her demeanor very unprofessional, and I honestly felt bad for the woman who was originally helping me. \n\nI can say that the services performed were up to par and that is why I have given at least two stars. I just value quality of service when it is paired with a quality experience. Any business owner or manager who treats their new customers poorly rather than respecting them and their new business does not have my vote. I will definitely not be returning."^^ . "1"^^ . . "0"^^ . "2014-03-11T00:00:00"^^ .