. "1"^^ . "0"^^ . . "I took my Mossberg 500 shotgun to have the safety repaired, along with three other very basic repairs. I was told it would be two weeks to complete the order.\n\nI called after two weeks and was informed parts were not received as of yet. \n\nI called two weeks after my first inquirey, now a month later, and was informed once again the parts were not received. I expressed my disappointment to the employee on the phone, who stated she would have a gun smith call me in a few minutes. Since I NEVER received a call, I recalled five hours later, and was told the head gun smith would call me the next day, which never happened.\n\nA week later, now five weeks, I recalled to find out the shop was still waiting for parts. I went down and picked up my shotgun. The employee was not concerned when I made the comment \" I'm picking up my shotgun, since your having problems finding the parts.\n\nVery poor customer service and follow up!\n\nI ordered ALL the parts online, which has a standard delivery date in a week. \n\nI guess having a TV show makes the shop enough money, so taking care and communicating with customers in not important."^^ . "1"^^ . . "2015-03-06T00:00:00"^^ . "7"^^ .