. "2016-10-21T00:00:00"^^ . "1"^^ . "0"^^ . "1"^^ . . . "0"^^ . "Let me start with the food was good, even though the service was horrible. The place was busy for dinner and there was a large line waiting. The ingredient area was a mess with other foods mixed in with other items. The employees would make the food and have to take out the other ingredients that weren't supposed to be be in the dish.\n\nWhen it was our turn to order (for a family of four) the employee took two of our orders then started a take out order. Once she finished that one she asked us for the rest of our order, one of which was an enchilada styled burrito. After she made it handed told another employee to finish it and walked away because she had to \"change her gloves.\" That employee grabbed the burrito dish and turned around to put it into the cooker, but the foil collapsed on her and the burrito fell onto the flat top. She gathered all of the ingredients and put it back together and put it into the oven. But now all of the sauce was now gone, so it came out dry. We moved down the line and the employee who finished the order would ask us what we wanted on the dishes, but then would turn around and work on the to-go order, so we basically had to keep repeating everything to him because he wasn't listening. After a few times it really became frustrating. \n\nWhen it was time to pay, the cashier only had two of our meals and we had to point out that the other half of our dishes were still waiting to be finished, since there were several to-go orders in between all of ours now. I had my phone out with the Cafe Rio app open to get credit for our order, but the cashier never looked up after getting our credit card and closed out the order and handed the card back without even looking at us. She started to ring up the to-go order and we had to remind her that we needed our drink cups. She had that \"oops\" look and handed us the cups, but never said a word and kept ringing up the to-go order.\n\nThis will be the last time we will be going to this particular location. It is extremely rude to ignore the person in front of you while working on somebody's order who is not even there. And why bother asking questions if you don't listen to us anyways. The other reviews about bad service were accurate! Needless to say when it slowed down nobody came around and asked us how our visit was going, I don't think they really care."^^ .