"2012-06-07T00:00:00"^^ . "DO NOT TAKE LEX\n\nPros:\nThey have a real person sitting on phone to help\n\nCons:\nThat person is the biggest asshole I've ever come across. Worst customer service ever. I missed a bus and I asked him when the next one was. He told me it was coming in an hour. After an hour he told me it was stuck in traffic, would take 15-20 more minutes. After that he stopped picking up my phone while I was stranded away from home FOR 3 HOURS in an alien town because the bus never came. I later realized there was never a bus scheduled at that time and he was just being a jerk. \nAlso, LEX is always late(except that one time I missed it - guess the joke's on me here but styll). Refrain from getting yourself in the situation like this. \n\nI would rather take a train via Chicago to go home from Champaign to Suburbs than deal with such service again.\n\nDO NOT TAKE LEX"^^ . . "0"^^ . "1"^^ . . "1"^^ . . "1"^^ .