"0"^^ . "1"^^ . . . "2010-05-28T00:00:00"^^ . "2"^^ . "4"^^ . . "This is the Wendy's closest to my house, so needless to say, it is the one I most frequently visit. 99% of the time, the service is great. However, this review reflects a single negative visit that will stick in my mind every time I visit one of their restaurants. \n\nThis would have been roughly a year and a half ago. I went to this restaurant with my girlfriend to get some dinner, and ordered (among other things) a vanilla Frosty Shake. When I got to the window, an older, grayish-haired guy was working, and I tried to hand me a chocolate shake.\n\nAs nice as possible, I said to the gentleman that it was supposed to be a vanilla shake. The proper thing to do would have been to say \"I'm sorry, I'll take care of it for you.\"\n\nBut this guy didn't do that. He SLAMMED the drive-thru window shut in my face, THREW the shake into the garbage as hard as he could, and screamed something at another employee (possibly profanity, I couldn't tell with the window closed.) I have reported this on the company's website and haven't seen this particular employee there since, so that leads me to believe it was taken care of.\n\nLet's be realistic - I'm always going to eat at Wendy's. This is NOT a bad location, but sometimes a bad visit can negatively impact your whole view on a restaurant chain. I still love their food and still go here, though it's going to be hard to think of Wendy's and not think about this experience."^^ .