"DO NOT USE THIS LOCATION - (they need a Zero star rating) This location is contracted with State Farm. I was in a car accident and the rental was paid for by State Farm - State Farm is great, this Hertz location is horrible! When I went to pick up the car, during business hours, no one was there in the office. I had called an hour before and said I'd be there within the hour. While waiting outside, two male employees walked right past me, didn't say anything when I said hello, I followed them inside and they both went to the back. After waiting another 10 minutes a (nice) woman walked in and helped me. I went back a few days later and decided to add insurance and the man told me it would be $69. My car was being repaired across the street at Caliber Collision (a great experience with them), when my car was ready, I called Hertz and they said I could drop the rental car to them and they would give me a ride to Caliber. I went to Hertz only to be told \"sorry we are too busy and can't give you a ride, just drop the car at Caliber\", that was fine with me. Two days later my card was charged $210.16 by Hertz without so much as a phone call to tell me the charges. The same rude man that walked past me while waiting told me on the phone \"we don't have to tell you what we charge you if your card is on file\". He claimed that the man who signed me up for the insurance quoted me correctly and I must have misunderstood. \nIf you have the choice, DO NOT USE THIS LOCATION."^^ . "2"^^ . "1"^^ . "2016-10-17T00:00:00"^^ . . "0"^^ . "0"^^ . . .