"0"^^ . . . "0"^^ . "2017-12-04T00:00:00"^^ . . "1"^^ . "4"^^ . "My husband and I have stayed here multiple times when we come back home to Cleveland for various holidays/family events now that we have moved to Florida. The rooms are always clean and the front desk is always friendly and helpful.\n\nOur last stay was for the week of Thanksgiving and after a morning of showers we found that there was a leak in the shower as the floor outside of the bathroom, in the closet and outside of our room was wet. We contacted the front desk and they had someone from maintenance in our room within 10 minutes. We were leaving for the day and the front desk informed us they would give us a call with an update. They did give me a call that afternoon and let me know that they needed to move us to another room and to stop by the front desk when we got back to get our new room assignment and a care package for our inconvenience. \n\nThe care package included some snacks and a handwritten note from the front desk manager which was a nice touch. We would definitely stay here again."^^ .