"I went on a Sunday afternoon with my teenager to help her find a dress for a costume. First of all, I do like how the store is organized - so two stars. As other reviewers have pointed out, things are easy to find and the selection for unusual clothing is pretty good. \n\nCons: The used clothes are way overpriced. You can easily pay as much for one of these dresses as for something new. There is no negotiation on the clothing prices. The $48 used dress is the $48 used dress. Customer service was also not the best. The lone salesgirl on duty wasn't actually rude to us, but was singularly unhelpful and seemed a little put she had to wait on us.\n\nMost disappointing, though, was the no return policy. My girl spent her own babysitting money for a dress, but decided an hour later that it wasn't going to work for her. I called back literally an hour after we left to see if we could bring it back for a refund but was told they had a no return policy and I should have \"seen\" the sign on the register. They were singularly unconcerned since they already had the sale.\n\nI don't care what I think I need from there. We won't be going back and will find a vintage clothing store that is a little more customer friendly."^^ . "2013-10-27T00:00:00"^^ . . "0"^^ . "0"^^ . . "2"^^ . "4"^^ . .