"I would like to first start off by saying thank you Dr Bates and thank you ANGIE. I had a incident with a pyrex dish earlier in December and I lost, I went to an urgent care and I remove all of the glass huh so I thought. While I'm in Phoenix on business the pain was becoming very annoying to the point to where something had to be done I was given Dr Bates phone number by an office that was too busy, not customer-friendly, and very inconsiderate. Yay for me!!!! A few things to about Dr Bates not only was he not 65 ( not sure why I thought he was the old man ) but he was very personable and you could tell the relationship that he had with his staff (pitching in to help out)and the caring personality he showed for his patients. I started off explaining that I have a zero tolerance for pain and he appreciated that because what he didn't know is that I can be pretty animated. The worst thing turns out to be the best thing because he gave me step by step of what he was going to do. He started my off with frozen foot and a needle that made me question if he liked me or not, he laughed and paused for moment(if I can get them to laugh then I know that they are comfortable too ) he assured me that I was in good hands NO LIE so far so good I'm walking a little bit better the glasses out. He advised that in a few days if it felt like something was still there come back for CT scan and on Wednesday an anesthesiologist will be in the office if you need to put me out. Thanks Dr Bates and Staff...sorry ANGIE again for being so emotional, but thank you even more for being understanding you guys totally rock!!!!\nThanks, \nAP"^^ . . "0"^^ . . "1"^^ . "5"^^ . . "2014-01-12T00:00:00"^^ . "4"^^ .