"0"^^ . "0"^^ . "4"^^ . . "2013-11-11T00:00:00"^^ . . . "im new to verizon and so the employee took the time to explain plans and talk about the best phone for me. i was overall happy with my purchase, after a week my phone stopped working properly. i went back to the store and after explaining to the employee how the phone suddently broke they agreed to exchange it. they recovered my contacts and were respectful. so 4 stars for this store with great customer service"^^ . "0"^^ .