"1"^^ . "Came in a few weeks ago during our weekly date night. Hot N Juicy is located in Glendale's \"premiere\" entertainment district, of which me and my friend Jack N like to refer to as restaurant cemetery. Since I live close by I continue to give these places a chance and more likely than not I'm leaving disappointed. Hot N Juicy was definitely the latter. Upon entering we waited, and waited, and waited to be seated. Mind you it was a Wednesday and the place was maybe 10% full or 90% empty, which ever way you wanna see it. We finally were seated and began small talk with our waitress. We made it clear we were new and have never been. Our server Maria, was friendly to start, made some suggestions and we ordered. My lady ordered some catfish, with a sprite, and me I went for the crawfish with corn and potatoes and a craft brew. Now I've never had crawfish before, but I like trying new things, and figured since it's the name of the restaurant it must be something they do really good. My lady's catfish came out pretty fast, before my brew actually. And was tasty. But they didn't bring the sauce she wanted and kept forgetting it everytime. Finally my bag was tossed on the table. I was baffled at how I would go in for the attack, since I had so bucket, utensils, or anything. I looked around and seen the few others in there eating crawfish with a bucket and some plastic type gloves. I asked and the waitress rolled her eyes like I was some sort of outcast. Finally this bucket came out and I started to go after them. This was all after my lady's plate has been sitting in front of her for about 20 mins. When I opened my bag in noticed the corn was missing. I asked and Maria said I'm she'll bring it out. Well, after 15 mins and two other broken promises my corn was never delivered. When I went to pay the manage Ilse Bernal asked if everything was ok, and I told her, it was ok besides the poor service and not bringing out stuff we ordered. The lady replies with a smart ass remark of, yeah well I'll take off 1$ for the corn. I know I sure as hell ain't gonna pay for something I never received. I also told her I was gonna write a review of how poor they are ran, and she replied with \"good luck with that\". Between that and the snarky remarked they made all night, I was waiting for Ashton Kutcher to come running out saying we were on the show Punked. It was the worst dining experience I've had in a long time. And the sad part is, they were damn near empty. I'd hate to see how this place is ran on a busy night. I wanted to like this place, I really did. It's close and I love fish. But I can't give this place another chance. I will say, the corporate office wrote me back offering a gift card. I might give another location a chance, but not the westgate. Not until that manager is gone or retrained on what customer service is. One positive is with the place being ran like it is, it will be gone soon. Hopefully the next tenant does better."^^ . . . "2016-09-29T00:00:00"^^ . "2"^^ . "1"^^ . . "2"^^ .