Called to make an appointment. Was told to just come down. And the time to be there by. I show up and a gentleman at the desk tells me a regular is coming in shortly. I told him what was told to me over the phone when I called to make an appointment. He said sorry. Do I want to make an appointment tomorrow..... I was thinking hell no im not a regular (even though I've spent I'm sure a good amount of money here over the past 10-14 years) and wasted my time which is precious to me coming over here now. BA BYE! Do you realize how many tanning establishments are in this city. Move on to the next