Went here for lunch yesterday with my roommate, as it's one of the few places that can accommodate her gluten-free, allergic to almost everything health issues.
Service was prompt and relatively polite; we got tea, water, forks and food in quick succession. Seriously, even with the place being crowded and me being the world's slowest eater, we were still out the door within 40 minutes of arriving (essential as I had to get back to work and she had a plane to catch).
And the food - oh, the delicious food - was just wonderful. I had the chargrilled beef with spring roll ($9.25) and it was GREAT - lots of peanuts and sprouts, carrots and lettuce and TONS of beef which had a wonderful flavour to it. The spring roll was nice and crispy and not at all greasy; the fish sauce to pour over it was light and flavoursome.
I even had enough leftovers for a small dinner so that, between the two meals, I wasn't hungry again until about 9:45am today!
I'll be back a LOT I think!