This is a pretty mixed review. I would give 5 stars for my service and 2 for my own.
The salon itself is decent. Clean, relaxing music, good sterilization or equipment and tub liners. They allow people to bring their kids and run around which annoys me a bit.
The nail tech my mom had did an excellent job, incredible massage, took his time and had good attention to detail. His name was Quy.
My nail tech rushed through as if she was being chased!! Fastest service I've ever had, upgraded pedi and gel mani in less than 1 hour!!! I had maybe 1 whole minute of massage and was done nearly an hour before my mom when we had the same service. She never checked in with me about if I liked the length or color. She cut my cuticles so fast it actually hurt! She also made me take my hands out of the light before time was up, which in my experience with gel under drying leads to early peeling. I wouldn't doubt if all the negative reviews are from her.
The overall result wasn't horrible. It just wasn't at all a relaxing experience.
Not the best service you can get for the price in Gilbert, for sure. I'll stick to El Bella for now.
Update: in just 2 days, both our nails have peeled. Probably since both our techs rushed through and didn't allow us enough dry time under the light. Very disappointed about my wasted money.