Use this place for the first time for a friend I was helping out when it came to cleaning up her house made a phone call to see if they could clean my friends carpet and they said they'll send someone in 10 to 20 minutes the guy named Anthony who they send shows up he was very friendly and helpful and shampoo ed the rooms that we requested him to shampoo he got every stain smell and spot out really good to the point where you can't see the spots or smell the smells coming from the carpet he also went above and beyond his job and answered any questions that we had for him I see myself possibly using him to clean the carpet in my apartment as these guys are good and will do whatever you can to make sure your happy and that you get what you want when your looking to have your carpet cleaned.