We were referred to this clinic a couple of years ago by a neighbor who has been using them for several years and who gave them an unqualified recommendation. It turns out that she was absolutely correct. They are VERY personable, seem to keep their staff (no turnover that we have noticed) and obviously love their animal clients very much. Unfortunately we recently had to euthanize our family pet and we are still marveling at how nicely it was handled. And this was after they had prolonged his life for two very nice, comfortable months that we were very grateful to have.