While my friend has been here many times and likes it, I had a downright awful experience. One finger was chafed bloody from their rough treatment and frankly the cuticles of the rest of my fingers fare little better. The technician didn't bother to check with me on shape or length (probably because they were all going to wind up with different shapes and lengths anyway, as they did), the edges are rough, the color sloppy, and oh by the way I have a bubble in the gel of one nail. I will *never* be returning.