So my refrigerator broke down and I found Mike (owner) here on yelp. Gave him a call and he came out the very next day. Before I hung up with him he fully explained how prices worked right up front. He told me he would call between 11-1 to confirm a set time. He did just that. He also explained the process on what I would need to do after he left. Some people my feel he is abrasive in the way he talks but he is just an upfront and honest guy with no bs stories. I would rather have someone tell me how it is than sugar coat a lie. I highly recommend Mike for any refrigerator repairs.