If only it were this quick and easy to get specialty appointments with Southwest Medical.....
My Neurologist sent me to Steinberg Diagnostic for an MRI of my brain due to the ongoing headaches I've been having that we can't seem to make go away or figure out the cause of.
It was easy to make an appointment. To my surprise, they had availability within a couple of weeks, unlike SWMA. I needed a Monday, so I scheduled something for the 1st of October. The reservationist was helpful, although seemed a bit rushed and did place me on hold a couple of times. I hung up a little uncertain that I was actually confirmed for the date/time I booked.
I was told to arrive a half hour early for my appointment time to fill out paperwork, which I did. The waiting room was very busy and there really wasn't anywhere to sit. The receptionists seemed to be moving quickly, and I was done with my paperwork fast. I sat there and waited. And waited. And waited. And waited. Finally, about 10 minutes after my appointment time was scheduled, I was called up. I gave my ID and insurance card, paid my copay (all of this took 20 seconds) and was told to take a seat again. Then, after a few minutes, I was called back to another waiting room and was told that there was more paperwork to fill out. As soon as I sat down, a technician came and sat with me to help me fill some stuff out. She aske me to take my watch off, but told me I could leave my Tiffany's bracelet on, since it was sterling silver. We then went back to the room and she had me lay on the table and explained to me what would be going on. I've had an MRI before, so it was no big deal. She was very friendly, and the procedure lasted about 15 minutes.
Everyone was friendly and overall the process was pretty seamless. It was better than almost any experience I've had with my actual medical provider!