Megan is incredibly rude and the policies are inconsistent. Below is the information I submitted to Groupon regarding my experience.
PLEASE READ BEFORE PURCHASING A GROUPON!!! (I will update my review once I receive feedback from either Simplicity or Groupon.)
I was informed by Megan that I would not be able to use my purchased Groupon to treat my underarms today.
Address: 19420 N 59th Ave e510, Glendale, AZ 85308
Date and Time: 8/22/15 @ 3:30pm for my scheduled appointment time
Names: Megan - Manager at the Simplicity Glendale location (had an attitude as soon as I pulled out the Groupon)
Reasons: It is against Simplicity's policy to allow Groupons to be used on the same treatment area; however, it's not mentioned on Groupon's website or Simplicity's website and their corporate office is closed during the weekends so I couldn't reach anyone to confirm this. Also, Megan said she informed me about this policy 2 months ago when we spoke over the phone, which wasn't the truth. She said she noted it in my file and after letting me review my file, nothing was mentioned about Groupon or promotional packages. How embarrassing for her to lie to a customer's face!!