I haven't tried their original location at pacific mall so I can't compare...but overall the food quality and portion was pretty good and good value. I ordered the beef brisket potato noodle soup. Hubby ordered the seafood potato soup, there were shrimps and fish balls ..and I don't remember what else. Anyways I was turned off by that order because the shrimp skin wasn't peeled. Come on, the bowl of noodle soup was so hot, how do you expect us to eat those shrimps?!
Atmosphere: We came in on a Thursday evening (7ish) and it was pretty busy, though we got seats for 2 within 3 minutes of waiting. I liked that it was a pretty clean and spacious environment. The vibe was pretty good, a young crowd (I'm pretty old so when I say young I mean above 25 but under 45!). They were playing pretty good (young) music . Btw, this plaza is gettin more busy so be prepared to find parking!
Customer service: Ok, so they were quick and food came out within 8 minutes..but I would say they fail on customer service. Firstly, why were you giving me empty tea cups with no tea pot on the table?? I notice that also happened to the table next to us. Secondly, why isn't there any free wifi. I asked two waiters if they know the password and they said no. Seriously? U need to get with the trend! Lose points there. Lastly, not a big deal, but they just gave us a piece of paper and rudely told us to write down the our order on the paper.
Overall: I'll come back again and give it another try someday. I'll order something else and try out one of the side orders probably..