I have been a guest here before, but it's been over a year since my last visit. I have always thought this place was a great mid-tier steakhouse. The Keg fits that niche between Outback and higher-end steakhouses like Fleming's. Great bar, good selection of appetizers; big selection of steaks at reasonable prices. I usually sit at the bar, but this past Wednesday the bartop was full so I picked a cocktail table. My server was Alex. She was lovely, attentive, and had solid menu knowledge. I just had a couple of appetizers, but her suggestions were spot on. Service was great, food was great, so why only 4 stars? The manager on duty looked horrific. I am normally not one to judge based on appearances, but this man looked like a homeless person forced into a suit. His facial hair was scraggly and unkempt, and his hair looked greasy and filthy. I don't know if the other guests notice this guy, but I can't believe that this restaurant wants its guests to see this manager. Not the way to represent yourself to the public.