After using another excellent HY style bagel shop on Providence Road for the past couple years. We moved to Ballantyne a week ago and discovered TOBWBC and what a treat. Their bagels are even better (to our tastes anyway) than our previous favorite and they are slightly thinner which makes cutting for toasting and use of our toaster even easier. The other shop's bagels are a lot thicker and hard a hard time fitting onto the toaster, but were very good as well. Just a personal preference as both are as close to NYC as I think you can get here in Charlotte. Staff is also great as are their assortment of cream cheeses and chicken salad. If you are a displaced New Yorker anywhere near Ballantyne you owe it to yourself to give TOBWBC a shot