They offer premium produce and products with premium prices to match. Given the price tag, you would expect them to implement some sort of parking validation system for its customers with a minimum spend. (I.e. The same way Whole Foods, Loblaws and every other grocery store in the city does.) I have been ticketed several times while doing my shopping (sometimes only while being in the store for 10 min). They have actually hired staff to go around with parking enforcement, pointing out which cars to give tickets to. I mentioned this politely to customer service and was met with unexpected rudeness and an unwillingness to help. I used to shop here multiple times a week doing the bulk of my grocery shopping here, I now make a point to bring my business elsewhere and maybe stop if I have to 1x p/month. Incredibly disappointing, they have zero appreciation for their customers.