A friend of mine and I came here after getting a craving for a Wendy's hamburger for lunch on the weekend. There were four cars in the drive-thru when we walked inside the restaurant to order. We got into line and waited while the family in line in front of us ordered. Then waited longer while others who wanted drink refills got taken care of. Then the person helping them disappeared somewhere in the back, and didn't come back to the front counter. In fact, no one came to the front counter to take our orders. While waiting even longer, I noticed there were at least two employees covering the drive-thru window. There were three other employees manning the fry station and making hamburgers and other types of food - for the drive-thru orders!. We waited longer ... A group of five people came in and got in line behind us. Still no one came to the order counter to help any of us in line, nor did anyone acknowledge that any of us were in line waiting. I realized that I was in line for over 15 minutes! Forget this! I'M OUTTA HERE! If you come here, I hope you don't have the same bad customer service that I experienced. But don't be surprised if the employees here make you wait because they have no time to take care of the customers who walk in.