If you like babysitting, you will love working w/ them. 3 more visits, THREE!
#1: The inspector of the East Valley turns out to be Paul the owner himself, so I (gently) chide him for not returning phone calls. And I let him know my grievances (3 termite treatments and they are still eating my walls!) and my concerns w/ the mgr's customer service. He apologizes, we have a nice looong chat (he's actually personable guy but does that mean the company is competent? You'll have to decide for yourself)... and he agrees to treat the ENTIRE house (funny how I just came to realize the initial ~$500 only treated a portion, not the whole house) ..so I shell out another $99 to extend my warranty. Yes I'm that nice. Le'ts say I'm giving the benefit of the doubt that termites are THAT hard to treat and it's normal to treat in sections only (put down your raised eyebrows...)
#2: The guys come, treat the entire house. I leave for work, come back and noted they left an open trench on one side of my house and a few open holes drilled into my foundation. Called and spoke w/ polite staffer with request to please finish the job.... apparently this wasn't a 2 day job, this was an apologetic "omg-I'm-so-sorry-we'll-send-someone-out".
#3: I inspect after #2 (I have a day job, I can't babysit as much as I need to apparently). Trench now is covered up.. but the exposed holes into my foundation still have not been filled in w/ cement. Really?! Please leave "Welcome Termite" sign. Called again, talked to staff again. Someone must of come out again and filled up the holes.
Final inspections, looks like the job is done. I'm done too.