I had a mix up with a take out order - I ordered a pasta and instead got a bag with flatbread. The manager Pat and bartender Alex handed it and did a phenomenal job. Not only they apologize for the confusion, they also made sure I got the pasta AND got to keep the rest of the food in my bag. What an excellent customer service experience despite the hiccup (which happens - I totally understand). Both Alex and Pat deserve to be recognized. I am definitely coming back here to eat and give my highest recommendation to this establishment. Nice job!