negative stars to say the least!!!!
i have never been to a hair stylist that wasn't honest about what they can do for you especially after having an initial consult to begin with to see if it's possible. so i went to see kelly august 2013 for a japanese straightener and had an initial consult a week prior. she said she could do it even though i had highlights in my hair (which i didn't know then does not do well with this type of process). i have had a japanese straightener before in japan on color treated hair and no issues. i also routinely get keratin blowouts every 3-4 month's when i went for my consult i thought there wouldn't be any issue since she knew what my hair had in it. needless to say, they turned my chair from the mirror while they flat ironed my hair and my hair was breaking off all over the floor's had a guy and kelly both doing each side so i couldn't really look at anything either cause they were trying to get done fast it seemed. the end process i had no length anywhere the highlights were all broken off up to about an inch on the top of my head couldn't wash it for a few days so didn't realize the damage until then. i had to cut my bra length hair off to my neck to avoid looking like i had a mullet!!!!!!!!! it had taken me years to grow my hair out and now i am starting all over again. i was going to sue kelly and her salon for damages emotionally and financially but decided not to cause karma has a way of catching up to you;)) just wanted to put this out there though if you are thinking of going here.....beware.....you may not have any hair when you leave!!!!!!!!!!!!!!