Pretty busy UPS store. Always people here when I go in. The staff is pretty friendly and very efficient. I like that they do not charge me $1.00 for packing tape if I didn't pack my box to ship. I have a business mailbox here as well. Mail seems to be somewhat slow getting into the mailbox, but it is ok. They have scanner, fax, can make keys, etc. It is next to Smith's and in convenient area off Rainbow in the SW.