I went on a Thursday at about 10:00. If you are going for a SS card pull in and go left. Walked right in, got purse checked, signed in, sat down and my number was called right away. I did get called to window number 8(she doesn't have the best reviews). My experience with her was fine. I did have all the paperwork I needed and it was filled out. She was very helpful and knowledgeable. The whole process took me about 15 minutes. I was dreading having to go and get the SS card. At the end fast, helpful, knowledgeable, and friendly service at a government office! Plus I got the card in the mail in a week. My experience was great!