Let's face it. There's good salespeople at bad dealerships, and bad salespeople at good dealerships. I suppose some of it has to do with what the dealer expects of their salespeople though, so Right Honda is getting it right with Craig Thrope. This is the second car I have bought from him, and I will never use anyone else. I didn't even get a Honda, but went to Craig because I know he's trustworthy, experienced, has my best interest in mind, and will give me a great deal. I have had nothing but great experiences with Craig, and would unequivocally send any one of my friends and family to him. This industry needs more guys like Craig Thorpe!