I was visiting Charlotte couple days ago and decided to stop by the bakery since I heard good things about them. I had a discount card offering free entree with a purchase of another one. Since they didn't have any sandwiches, I asked if I could use it on a pastry on a bread. The girl at the counter was very condescending and said she can't take it because they don't serve entrees, even though it clearly states on the website that the card is accepted at central location. The whole time she kept looking at us like we were criminals waiting to steal a croissant. If you can't follow the rules, don't participate in promotional programs.