Went here last Saturday night. We sat outside on the patio. The patio was so dark, it made reading the menu difficult to say the least, and I have 20/20 vision. Next visit, I'll make sure to sit inside.
THE SERVICE - awful, confused, unattentive. Our tapas arrived long before our silverware and plates, or water. I tried flagging someone down 3 TIMES to no avail. Finally, I had to pop into the bar area to request plates, silverware, etc. Not very good. Then, it seemed like we had several waiters, none of which communicated with each other. After we were almost finished with round one, another waiter brought bread to to the table and seemed quite confused that we were almost finished with the plates already on our table. So, word to management..... TRAINING AND COMMUNICATION.
THE FOOD - wonderful! We ordered the stuffed dates.... OMG!! We ordered an additional plate! We also ordered the pulpo, the lamb sausage, manchego Mac n cheese (holy lord that was good!), patatas bravas and a couple of other plates that escape my mind and a pitcher of sangria. The sangria was pretty tasty.
The quality of the food saved the experience. I will return to Firefly, I only hope that the service is better, otherwise, that will be the end of it, good food can only take it so far if the overall experience is not that good.