When I walked in here, I was expecting to be sharing one big hot pot with my friends as is common with traditional Asian hot pot. Instead, the pots here are served as one-people portions, which is a little disappointing (and pricey) when you're coming with a group, but is actually not bad for people who want to eat hotpot by themselves.
The interior is very bright and friendly. There are seating options for bigger groups, as expected of a "Social House."
No complaints about the service. The servers are quick, nice, and efficient in their work, and will answer any questions that customers have about the menu and the pricing of the items. Our hot pots and drinks were always kept refilled without us having to ask.
The popcorn chicken we ordered was good, but the hot pot was better! I love how the broth can be customized and is relatively clear. It really lets me enjoy the sauce for the meat that much more. The meat was also fresh, nicely cut, and of high quality.
Given the small portions, Pot Tea is a little more on the pricey side, but they do serve good-quality meat, so it's not unreasonably expensive. I would come again.