Gave this place more than one chance. In fact, three visits to the Westgate location. The second time was free to make up for the THREE & A HALF HOURS I was there the first time. I willingly went back and paid for the third visit using the same stylist I had the second time.
The blow-dry is okay... definitely not the best, but not the worst. If you guide the stylist (who will be young and somewhat inexperienced), you can get something decent.
The shampoo/conditioner used on my hair the third time was different and my hair just didn't look has high-quality. I asked and was told they were out of the Moroccan Oil products they had used last time.
Overall attitude is not good. Little professionalism... likely because they are disorganized and have no boss/leadership. No owner or manager at the salon during any of my visits. It seems they have another location in Las Vegas and that one takes priority.
Also, I was charged extra for long hair... not horrible, but not discussed ahead of time. I left being okay with my hair but unhappy with the experience and hate being made to feel like I'm a demanding b**ch when I just want a decent/lasting blow-dry for $50+. (The girls laughed about and discussed another woman who came in while I was there, so have to assume I was talked about after I left the salon, too.)
Bottom line: blow-dry might be 2-1/2 to 3 stars, experience is 1 star; I compromised with 2 stars.