I went to Alex for the first time knowing that I wanted my hair shorter....but that was about it. I have never had good experiences with hair stylists. I either walk away with a boring hair cut I could've gotten for $15 at Super Cuts, or I walk away with a way-too-complicated cut that requires lots of product and styling to look like it did at the salon. Alex is the very first hair stylist who has ever really "got" me. She asked me questions, talked to me, listened to me and gave me the absolute perfect hair cut - one that I could not have described to her because I didn't even know it's what I wanted. She somehow interpreted my vague confusing tidbits of information and sculpted that communication into the absolute perfect hair cut. On top of that - she makes you feel special, welcome and pampered. You can tell she loves what she is doing - she is very passionate and present. She also gives a totally divine scalp and neck massage. I would pay to come back just to have her do that. Her salon is beautiful, her products are non-toxic and my whole experince at aBloom Salon was fantastic! I can't wait to go back!