So far I've had one appointment for my eyebrows and will be going back. I am trying to grow them. She shaped them perfect for what she is working with and understands what I'm trying to do to shape them best for my face. I've struggled with other places where they do well for a while then out of no where take off waaaay more than they should and BAM I'm back to the 90s with pencil thin, nearly nonexistent brows. And by then it's too late- not like you can glue the hair back on.... I've also started using rapidlash to help in the process. I'll post before/after pics in a few months once I see more progress.