Liers and cheats. I chalk it up to them trying to take advantage of me because im young (20). My brakes had been squealing. I brought my car in and had them look at it. I thought it was the front pads. About 40 minutes later they called me and told me in needed rear pads, rotors, and my brake fluid flushed because my rotors were at 10% and my brakes were destroyed. I've done more work on my car myself than the average guy and frankly it sounded like malarkey. They quoted me $419.37, which is already ridiculous.
My father and I elected to have it worked on back home. Good ol' Mayberry (Mount Airy, NC). He took it to one of the shops in MA and had them check it out, because they had quoted us $240 for the same job. Within minutes of having the tires off they noticed something strange. All of my pads and rotors were above 50%. Just to be sure we had one of my friends whose been working on cars for years and years look at it. He said the same thing.
Griffen Brothers simply lied to me. I am very thankful I didn't have them do the work. They should be ashamed of the way they act.
The associates name I spoke to was "Danny."
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UPDATE: I changed my original rating from one star to two. The general manager reached out to me an hour after posting my original review. It's means a lot to me he took the time to apologize. He explained the pricing difference, which I believe to a healthy extent. He told me he was looking into and was planning out how he'd reprimand the techanican at fault.