Let me just start by saying AMAZING ! First of all the staff it's very helpful and friendly. As soon as you walk in you get a good vibe from the place. If it's your first time the staff will explain detail by detail what it is the best style, explain very detailed how to take care of your lashes and how it takes for refill. Now I have been going to this place since it opened and I LOVE IT! If you try synthetic honestly you get volume plus length and its so NATURAL! Doesn't matter what style you have. I've been around all estheticians and I got to say pretty amazing service.