COMPLETELY DISORGANIZED, FAILED TO PICK UP-DELIVER 3 TIMES, NEVER USING AGAIN!!! Initial call and booking very helpful and friendly, pick up scheduled between 8:30am-11am Saturday morning, with an hour ahead phonecall to say the movers were en route. This did not happen. Made follow up calls and given the cell number of the driver by the owner (who had no details of the move). After back and forth and many calls was told the piano would be picked up between 2pm-4pm the same day and would receive a call in advance. This did not happen. The same back and forth happened between the owner, driver and myself and was told that they would definitely pick up between 5pm-7pm. By this point not trusting that this would happen made a follow up call just before 5pm to the driver and was told that it would be unlikely they would pick up the piano before 7pm. The owner is not answering her cell. However friendly at the beginning they have failed to do what the title of the company states they do on 3 separate occasions.