They were nice to me and the massage was very relaxing but one thing that really pissed me off is I called ahead of time to let them know i would be a little late for my appointment and they said oh no its fine come on down. We started at 5:13 and ended at 5:55 and i still had to pay $80 for the massage. Point is they should have told me hey your not going to get the full hour and I would've just rescheduled. Kinda shady if you ask me. Besides that though it was okay so just make sure you show up on time I guess. I have had great experiences at other massage envys though so check em out.