we found the staff friendly and general hotel amenities, like breakfast, ok.
However, We did find:
the bed was too soft
the AC was annoying as there was no way to keep the fan on with the ac as well, resulting in uncomfortable temperature fluctuations in the room all night
Garbage trucks collected garbage at 2:20 am Sunday morning - waking us both.
We were put into a room with a shared door resulting in loss of sleep as our neighbors were inconsiderate and had no sense of how loud they were. If would have been nice if we were warned of this at checkin and given the option to choose another, more consistently quiet room.
Maid did not refresh washcloths on the last day
For these reasons we will select a different hotel upon our return to Phoenix.