I've rented 3 different storage units at this StorageOne facility and have been disappointed in multiple ways, There have been numerous instances of unauthorized charges to my Amex Card which I used to set up automated monthly rent payments. There was an incident when I was loading furniture from my storage unit into the back of my Chevy Pickup truck when an office employee pulled up in her car and asked me to move the truck because it was in her way. There was enough room for her to drive a vehicle twice as big around the front of my truck. She stated that as an employee of StorageOne she should not need to drive around a customer's vehicle. I kept on working and she drove around my truck quite easily and parked at the other end of the lot. The next day I received a phone call from the StorageOne GM who wanted to know why I had been harassing his employees... He was a total jerk about it. Then, I gave StorageOne a months advance notice I was vacating and emptied my unit on the last paid day of storage. They charged my Amex Card for the owing months rent. When I requested they credit my account their response was my last paid rent day was on a Sunday so they checked the unit on Friday and saw a few items remained inside, so they charged me for the following month. $225 and when I pushed the matter further they told me if I didn't drop the matter they would charge my credit card again!!! These people are dirty rotten scoundrels! Don't go near this place.