I called them up at 6:35 pm (they close at 7) and asked if they could tailor my birthday pants from a size L to fit me (more of a S/M). They don't speak very good English at all but Phuong understood exactly what I wanted and I was able to understand him well enough. Here's the catch, I needed these pants that night! Phuong got me in, measured me up, and had my pants ready in perfect shape by 7!!