I started bringing my chihuahua here as a pup. I really liked their holistic ideals and not pushing antibiotics or routine vaccinations because my pup had a horrible reaction to the rabies vaccine at a previous Scarborough vet. However, it's very difficult to get an appointment here on short notice, also you go in for an examination at one fee, then they prescribe numerous holistic meds that end up costing hundreds of dollars! I thought my dog had a UTI, they did a urinalysis, it cost $x to collect the urine and then another $xxx just to go over the results! I thought that was ridiculous and shouldve been included in the $70 exam fee. Then the vet prescribed 3 different meds. I was so upset, I asked her which of the 3 is absolutely ESSENTIAL to treating my dog so then she narrowed it down to the one drug. I wish they would explain more what each holistic med does. When you go to check out at the end of the appt,u are charged for at least 3-4 items... probiotics, omega fatty acids, this cream, that liquid drink etc... it's probably all needed for the overall health of the dog, but they should try and clearly explain or at least give you some information about each med. Anyways they do care about your pet, they do try to minimize the amount of prescribed meds, but I think the holistic meds are just too costly. I stopped going here when I moved to mississauga and when Dr Anya left.