My dog Marley have seen the doctors for about 4 years as needed and for shots. Marley is crazy he hates the vet office and is truly scared. Its really sad. Ever since he was young he didnt like our old vet. Every time I say he needs to be muzzled( he is a diff dog at the vet and its sad). Every time they try to show him love and w/o a muzzle. They seriously go out of their way to love on him and show them they aren't going to hurt him, which in my eyes means more than anything to me! They are all amazing and always seem to care. From the ladies at the desk to the vet techs, they are all sweet! From start to finish I really love them! We just got a new dog and he seen the new(er) vet Dr. Estosito who I love more then Dr. Ketchmark. He is amazing and my little Ralphie loves him. He is content and let him do whatever he needed to as a new dog check up and shots! I brought Marley in for a shot and he saw Dr. Estosito and didnt even get that upset. He gave him his shot without much action and we went home. I love that the doctor calmed him with his calm personality. Great Office. Like one of the other girls said, when Marley was really sick Dr. Ketchmark gave me his personal cell # to reach him, if I had any questions and I had to call him. He answered and helped me get thru it. I never heard of a vet give out his number. They truly care about their patients! :)
I learned my lesson by bringing my new pup to another vet to be neutered and will NEVER again go elsewhere again. Big mistake :(
*The only negative thing I have to say, its seems like I am always in the waiting room for 20-30 minutes. One time for 1 hour and I left. I understand things happen, emergencies and what not, but wish the appointments were a little more spaced apart. They do however never say no if you have an emergency appointment so I cant fault them too much. That is why they get a 5 out of 5