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2016-09-17T00:00:00
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The 2 stars are given for the service, because if I based it on the food alone no stars would be awarded. The host was very friendly, as was our server. It took awhile for our drink order to be taken and then longer for them to arrive. Only a handful of tables were filled.
We ordered an appetizer (onion rings) that took awhile to come, but when it arrived it was lukewarm and doughy. Within one minute of the appetizer arriving, our entrées arrived. I sent the appetizer back to be reheated. When we tasted both dinners, they were room temperature. The fried chicken was burnt, yet room temp. Sent those back as well. I will say that the refired food was hotter, but not piping hot.
Our server tried to make everything okay for us, even giving us a free dessert. After I got home and decided to post this review, I read some of the previous reviews. I wish I had read them first, or better yet, I wish the owners would read them. Mistakes that occurred 2 and 3 months ago are still going on.
Giving away lots of free dessert won't kill your business, but not getting repeat customers just might. There are many good (and less expensive) dining options in Belmont. I'll be spending my money at those establishments instead of at Nellies.
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